Privacy Policy
Last Updated: February 28, 2026
1. Introduction
1001234514 Ontario Inc. (the “Corporation”, “we”, “us”, “our”) recognizes the importance of protecting “your” personal information. This Policy explains how we collect, use, and disclose your personal information. Personal information is any information about you that allows you to be directly or indirectly identified.
This Policy applies to the users and customers of our website (www.brownandbeatty.com), applications, products and services. It does not apply to information about our employees, candidates or contractors. Please note that this policy also does not apply to any personal information we may handle as a service provider to our clients during the provision of services (such as Customer Data uploaded to the Platform), which is governed by the intellectual property and data residency provisions of our Terms of Service.
By providing us with your personal information you acknowledge and consent to the collection, use, and disclosure of such information as set out in this Policy. In certain cases, your consent may also be implied. We reserve the right to update this Policy at any time.
2. The Information We Collect
We collect personal information directly from you when you provide it to us (online, email, phone, or chat). This includes: name, mailing address, email, telephone numbers, communications, and details on purchases and orders. We only collect information considered necessary for the conduct of our business.
3. Artificial Intelligence & Data Usage
- No Training on Customer Data: We do not use “Customer Data” (documents/data uploaded to the Platform) to train, improve, or fine-tune our machine learning models or third-party Large Language Models without your express written consent.
- Purpose-Limited Processing: AI processing is performed solely to provide the services requested in your Order Form.
4. For Which Purposes Do We Collect Personal Information
We collect information to:
- Provide requested services/information;
- Process requests, orders, billing, and payments;
- Process and resolve complaints;
- Provide personalized recommendations based on buying behaviour, if you accepted cookies;
- Communicate for quality assurance or internal management;
- Detect and prevent fraud;
- For statistical and accounting purposes (in these cases, personal information is aggregated and anonymized);
- Inform you of news, updates, information and special offers concerning our products and services, in accordance with anti-spam legislation and with your express consent as required;
- Investigate violations of law or ensure the protection or defence of a legal interest;
- Administer your account or services;
- As required or permitted by applicable laws or as specifically consented to by you.
5. Automatically Collected Information & Cookies
Our website uses cookies to recognize your device and remember preferences. Cookies that may identify you, determine your location, or create a user profile are disabled by default and only activated with your consent. We use Google Analytics to analyze website usage; this information may be transmitted to and stored by Google on servers outside Canada. You may manage cookies via your browser or our management tools.
6. Social Media & Third-Party Sites
We may use third-party social media sites (such as LinkedIn). Our social media accounts are public and we do not operate the sites that host them. If you decide to interact with us through one of these social media sites, you must first review their privacy policy. The personal information provided to us through social media accounts is collected to capture conversations and may be used to respond to requests or carry out analyses.
7. Information of Minors
We do not knowingly collect personal information from children under the age of 16 without verifiable parental consent.
8. Payments (FreshBooks)
Payments are processed through FreshBooks. We do not store payment card information. You provide payment info directly to FreshBooks, governed by their privacy policy and PCI-DSS standards.
9. Disclosure and Sharing
Personal information is disclosed only to authorized employees or third-party service providers acting on our behalf. We may disclose info:
- When authorized by you for a specific purpose;
- To satisfy legal requirements (subpoenas/court orders);
- If the Corporation sells its business or is involved in a merger/due diligence;
- As required or permitted by applicable laws. Customer Data uploaded for AI processing is stored and hosted on servers physically located within Canada.
10. How We Protect Your Personal Information
We use reasonable physical (locked rooms), technical (firewalls), and administrative (security policies) measures to protect info from unauthorized access, loss, or theft.
11. International Transfers
Your personal information (Account/Marketing data) may be transferred to providers outside of Canada and subject to local laws. Customer Data remains hosted in Canada as per Section 9.
12. Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as otherwise required for customer service, legal, or legitimate business purposes. Once the applicable retention period expires, the information is securely deleted or anonymized.
13. Your Rights
Subject to applicable law, you have the right to:
- Access, correct, or update your personal information;
- Withdraw your consent at any time (without affecting the lawfulness of processing carried out before withdrawal);
- Request the deletion of personal information that is no longer necessary or legally justified.
If you withdraw your consent, the impact will depend on the circumstances. In some cases, withdrawal may prevent us from providing certain services. In other cases, withdrawal may not be possible where processing is required or permitted by law. We may also be legally required to retain certain personal information.
You may exercise these rights at any time by contacting our Privacy Officer. Requests must include sufficient information to allow us to verify your identity and process the request. We will respond within a reasonable timeframe and, where required by law, no later than thirty (30) days. We take reasonable steps to ensure that personal information is accurate and up to date; however, you are responsible for notifying us of any changes to your information.
14. Complaints and Contact
If you have any concerns or questions about our privacy practices, please contact our Privacy Officer:
Brown & Beatty Attn: Privacy Officer
Email: privacy@brownandbeatty.com
If we are unable to address your concerns, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at 1-800-282-1376.
View our sub-processors.